.Five9 (FIVN) has been actually rewarded the 2024 Aragon Study Advancement Award for AI Connect with Centers and also called a Forerunner in two Aragon Study Entire world reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The company was recognized as the best calculated merchant in the AI Representative Operating systems report.At the center of Five9’s technology is their sight for The brand-new CX, where AI Agents and AI-empowered Person Professionals team up to supply hyper-personalized consumer experiences. The business just recently launched new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use innovation in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Leader in The Aragon Analysis World for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Investigation World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been actually called a victor of the 2024 Aragon Study Development Honor for AI Call Centers. Also, Five9 has actually been actually called a Forerunner in two Aragon Research study Planet files: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. This recognition coming from Aragon Analysis underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 report openings Five9 as the best
key seller ranked in
the file, realizing Five9 s key eyesight for AI-driven innovation in CX. At the center of the advancement is Five9’s vision for The brand-new CX where Artificial Intelligence Brokers and also AI-empowered Human being Agents team up to deliver hyper-personalized, effortless customer knowledge. By inspiring businesses to provide transformative client communications while minimizing expenses as well as improving effectiveness, Five9 is actually specifying brand new requirements for AI-powered answers in the call center sector.
AI is fundamental for creating awesome client adventures, and our experts are actually recognized to become recognized by AragonResearch study as cutting-edge for our efforts to drive the intelligent call center ahead, pointed out Jonathan Rosenberg, Main Innovation Police Officer and also Director of AI, Five9. Our concentration has been actually, and also will definitely continue to be actually, aiding organizations supply those knowledge with simple resources as well as abilities. With each new advancement, we take a breakthrough for each Five9 as well as for the sector in its entirety.
The Aragon Analysis Advancement award recognizes providers leveraging visionary use of modern technology to not simply adapt as markets transform, yet to definitely interfere with and educate just how their markets will definitely progress. Five9 was actually formally offered with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s commitment to innovation, especially its sight for mixturing AI Representatives and also AI-empowered Person Representatives, is actually establishing a new specification for just how services can deliver hyper-personalized and also smooth consumer expertises, claimed Jim Lundy, Owner, Chief Executive Officer as well as Lead Professional, Aragon Analysis. This award and also file identification improves Five9’s devotion to delivering artificial intelligence innovations for CX.
Previously this year, the provider offered brand-new improvements, including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives, that improve the technique companies move toward CX, steering far better end results for both clients as well as agents. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, offers a thorough room of options to power AI-elevated client experiences that deliver far better business results and also Bring Pleasure to CX.
Our merged cloud-native offering enables hyper-personalized consumer knowledge and additional inspired staff members, bring in every customer communication a lot more linked, easy, and also individual. Counted on by 2,500 +clients and 1,400+ companions around the globe, Five9 combines the energy of AI, our system, as well as our folks to drive AI-elevated CX.For more information, browse through www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Rights Reserved.
The recognition of an Aragon Research award champion is actually not an endorsement through Aragon Research study of any vendor, product, or service. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What major honors did Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 gained the 2024 Aragon Investigation Development Honor for Artificial Intelligence Contact Centers and also was actually called a Leader in two Aragon Research study Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to transform customer adventure control.Exactly how performs Five9’s( FIVN )BRAND-NEW CX eyesight effect client service? Five9’s NEW CX vision combines artificial intelligence Professionals along with AI-empowered Individual Brokers to deliver hyper-personalized, uncomplicated customeradventures while reducing prices and also improving effectiveness.
What was actually Five9’s( FIVN) critical role in the Aragon Analysis Entire world 2025 report? Five9was actually installed as one of the most important seller in the AI Agent Operating Systems in the ICC, 2025 document, recognizing their tactical eyesight for AI-driven innovation in CX. When did Five9( FIVN) receive the AragonStudy Technology
Award
?
Five9 was actually formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.